Terms & Conditions

We do our utmost to ensure that all details relating to prices, pictures and all other information on our web site are correct. The prices shown are based on certain occupancy levels for the accommodation. For up to date pricing please call us on 01224 861959, email us at info@duncanstravel.com or visit our contact page for full contact details. The price of holidays and flights are in sterling and include all taxes and non optional extras unless otherwise indicated. We can accept no liability if sometimes a holiday is sold out by the time we receive your enquiry or booking instructions. Only when the holiday has been confirmed to you by a member of our staff shall the contract be binding.

Duncan's Travel is a member of the association of British Travel Agents (ABTA) and is fully bonded. We act as a retail agent for ATOL holders. All holidays are subject to the terms and conditions as set out in the tour operators booking conditions. These can be found in the individual tour operators literature.

The websites run by Duncan's Travel may contain links to external sites not operated by Duncan's Travel. As such we have no control over such websites and we are not responsible for the content within them, or for your use of them. Links to such sites does not mean that Duncan's Travel endorses the external website or any information contained within them. Please note that by using these links from within our website does not guarantee to extend the ABTA protection system to that site unless an ABTA logo and membership number appears on that site. We recommend that you read the terms and conditions and privacy policy of any external website.

We may hold your information and use it to inform you of offers in the future. Users who have subscribed to our email service or visitors sending us an email enquiry on our sites who have not opted out, will receive promotional mailings and emails from us, however, users can opt out of this service at any time. We will not pass your details on to any other company

The only way we get any personal information is if you give it to us. When you browse our website we do not collect personal information about you. All the data collected via our website remains confidential and will not be used by anyone other than Duncan's Travel for its own purpose.

All flights are subject to change of schedules. Charter flights may be changed by up to twelve hours, and occasionally more.

We may at any time revise these terms and conditions without notice. Please check regularly. The names, images and logos identifying Duncan's Travel are copyright of Duncan's Travel.

All outstanding balances for your holiday are due to be paid to us at least 10 weeks before the date of departure. Payment by Mastercard or Visa will be subject to an additional charge of 2% of the total amount payable.